What are the key steps to engage your stakeholders throughout the approach?
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The method defines the expectations, that is to say the messages and contents to be conveyed within the framework of the Stakeholder engagement.
Conversely, the method is intended to be flexible and does not impose specific means, tools or formats. Some resources are proposed in the annex to provide a few inspiring examples.
Here are the different recommendations that make it possible to meet the requirements in terms of Stakeholder engagement:
🗓️ At the start of data collection
The method recommends facilitating this Stakeholder engagement phase upstream of data collection, therefore prior to thestep 4 - accounting.
Optional Stakeholder engagement action for an Initial level: criteria H1, I1 and J1
At the launch of data collection, a 🙋empowerment of contacts is recommended. The messages and content to convey are:
For stakeholders targeted by the data collection: inform the resource persons (data holders) in advance about the importance of everyone's engagement in the data collection.
👥 It targets at least the people identified as holders of data to be collected. As a reminder, this identification comes from thestep 4.2.
☑️ [Examples and recommendations]
The method does not require the use of specific awareness-raising tools or formats, as long as the above messages are communicated. Nevertheless, it is recommended to adopt an empowerment (or managerial) stance to energise the collection phase, rather than simple awareness-raising. Layer strategic and technical messages onto those who will operationally contribute to providing the data.
Standard Level: criteria H2, I2 and J2
At the launch of data collection, a 🙋empowerment of contacts is expected. The messages and content to convey are:
For stakeholders targeted by the data collection: inform the resource persons (data holders) in advance about the importance of everyone's engagement in the data collection. Explain the interest of the sought-after data (raise awareness of the importance of physical data, the order of magnitude of the activity data in GHG emissions, concrete example of how the organisation uses the data).
👥 It targets at least the people identified as holders of data to be collected. As a reminder, this identification comes from thestep 4.2.
☑️ [Examples and recommendations]
The method does not require the use of specific awareness tools or formats, as long as the above messages are conveyed. Nevertheless several formats are proposed :
Include "Did you know?" boxes in questionnaires sent to employees or suppliers (during the data collection phase).
Organise a kick-off meeting for data collection with the identified people.
It is possible to complete the flow mapping iteratively throughout the collection with the activity data values opposite the main flows, to obtain an quantified mapping of flows illustrative and pedagogical.
Advanced Level: criteria H3, I3 and J3
Although collection is theoretically monitored to be carried out as much as possible continuously, Stakeholder engagement should not be neglected. A 🙋empowerment of contacts is expected. The messages and content to convey are:
For stakeholders targeted by the data collection: inform the resource persons (data holders) about the importance of everyone's engagement in the data collection. Explain the interest of the sought-after data (raise awareness of the importance of physical data, the order of magnitude of the activity data in GHG emissions, concrete example of how the organisation uses the data).
For external stakeholders (for example clients and suppliers): the organisation empowers them by emphasising the interdependence on these decarbonisation issues, possible commitments across the value chain, the collective work on the transition plan, and data exchange (the organisation shares in return the Bilan Carbone® results allowing its value chain to consolidate its own).
👥 It targets at least the people identified as holders of data to be collected. In particular external stakeholders (upstream and downstream). As a reminder, this identification comes from thestep 4.2.
☑️ [Examples and recommendations]
The method does not require the use of specific awareness tools or formats, as long as the above messages are conveyed. Nevertheless several formats are proposed :
Conference on the importance of the collective engagement of an entire value chain
A priori for an Advanced level, most data are already collected continuously but it is recommended not to neglect this step and to use this dedicated time to extend empowerment to other internal or external targets.
Do you have a comprehension question? Consult the FAQ. The method is living and therefore likely to evolve (clarifications, additions): find the change log here.
