> For the complete documentation index, see [llms.txt](https://www.bilancarbone-methode.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.bilancarbone-methode.com/english/3-stakeholder-engagement/3.1-programmer-les-phases-de-mobilisation.md).

# 3.1 - Planning the engagement phases

What messages need to be delivered to engage stakeholders?

<figure><img src="https://371581296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FANr0xfmPEcG1LCF6CDrH%2Fuploads%2Fgit-blob-d3519de79f8d891aeacb71ab24cbc85436688602%2F30070.jpg?alt=media" alt="" width="563"><figcaption><p>Source: Freepik</p></figcaption></figure>

The method defines the expected outcomes, i.e. the messages and content to be delivered within the framework of [Stakeholder Engagement](/3-mobilisation-des-parties-prenantes/3-introduction-a-la-mobilisation.md).

Conversely, the method is designed to be flexible and does not impose specific means, tools or formats. [Resources](/english/annexes/annexes/annexe-9-ressources-pour-la-mobilisation.md) are provided in the appendix to give some inspiring examples.

Here are the various recommendations for **adapting** the engagement phases to the different [maturity levels](/english/1-scoping-the-approach/1.1-definir-son-niveau-de-maturite-bilan-carbone-r.md)**, steps, stakeholders and organisational profiles.**

<div data-full-width="true"><figure><img src="https://371581296-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FANr0xfmPEcG1LCF6CDrH%2Fuploads%2Fgit-blob-662ad29d506b79aa1c2cc9cb1f65369df2d0c8b7%2FMobilisation-VF-2024.jpg?alt=media" alt=""><figcaption><p>Figure 3.1: Engagement actions to be carried out during the Bilan Carbone® approach.</p></figcaption></figure></div>

<mark style="color:$info;">🌐</mark> [*<mark style="color:$info;">English version</mark>*](https://abc-transitionbascarbone.fr/wp-content/uploads/2025/11/Stakeholder-engagement-actions.png) *<mark style="color:$info;">of this image.</mark>*

These recommendations make it possible to comply with the [requirements](/english/3-stakeholder-engagement/3-introduction-a-la-mobilisation.md#exigences-relatives-aux-etapes-de-mobilisation) in terms of Engagement. They are detailed in the following sub-sections.

***

*Do you have a question?* [*Consult the FAQ*](/english/annexes/faq.md)*. The method is a living document and may therefore evolve (clarifications, additions): find the* [*change history here*](/english/readme/historique-et-suivi-des-modifications.md)*.*