3.1 - Planning the engagement phases

What messages need to be delivered to engage stakeholders?

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The method defines the expected outcomes, i.e. the messages and content to be delivered within the framework of Stakeholder Engagement.

Conversely, the method is designed to be flexible and does not impose specific means, tools or formats. Resources are provided in the appendix to give some inspiring examples.

Here are the various recommendations for adapting the engagement phases to the different maturity levels, steps, stakeholders and organisational profiles.

Figure 3.1: Engagement actions to be carried out during the Bilan Carbone® approach.

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These recommendations make it possible to comply with the requirements in terms of Engagement. They are detailed in the following sub-sections.

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Do you have a question? Consult the FAQ. The method is a living document and may therefore evolve (clarifications, additions): find the change history here.